REVIEWS

Here’s what some satisfied customers have to say

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30 Reviews | write a review

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I love to smile and you gave me my smile back.

"I want to thank you so very much for all of the wonderful care I was given throughout all of my dental procedures.  I love my implants.  I have not had one second of regret, pain or discomfort in any way.  My beautiful daughter, Cheryl, I must also thank from my heart for making this possible for me.  She is an assistant working beside the best.

There are not enough words to say in gratitude of how I feel now!  For starters, I am healthier and more confident in a way I haven't felt in many years.  I love to smile and you gave me my smile back.  Thank you!  After the implants were in, I would try to eat something I hadn't eaten in awhile and would stop, at first, thinking I can't chew that and then I would realize, "yes I can!"

I just wanted to say thank you again, and say how grateful and happy I am for all your beautiful work."

Karen Hager Karen Hager August 18, 2018

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I feel like a new woman!

"I just want you to know how very pleased I am with my new smile.  I feel like a new woman!  As expected, you have done a great job of blending them with my theeth and they look totally natural.  Now, only wish you did face lifts! Thanks again for your great work and your kindness."

AJ AJ August 18, 2018

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You have changed my life forever!

"I want to thank you for everything you have done for me.  You have changed my life forever!"

JL JL August 18, 2018

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I cannot thank you enough for helping me out

"I just wanted to thank you for the outstanding work you performed on my loose filling.  I cannot thank you enough for helping me out.  It is rare to find a doctor that cares about more than just the bottom line.  I would also like to report that the hot and cold sensitivity and general discomfort has been alleviated since our visit.  So, again, thank you so much for both your kindness and your outstanding work."

Martin Martin August 18, 2018

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Restoration of missing teeth is really priceless.

 "I lived with 2 missing molars for a long time, afraid of possible side effects of dental surgery. But when I lost a third molar, still in my thirties, I was forced to discover Dr. Baer after a massive research, and he has done a fabulous job putting implants covering all the 3 missing teeth. It has been 2 years now, and I can't tell my real teeth from the implants.  Restoration of missing teeth is really priceless, but it also helps that he did it in half the price quoted by others, and his staff is so warm and friendly, I look forward to my visits to his office. Dr. Baer is exactly the kind of professional, who makes our world a better place to live.”

A Singh A Singh August 18, 2018

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I’ll forever be grateful to the wonderful people at UAD

"I'd been fighting a losing battle with my pre-fluoride era, Irish-American teeth for half my adult life.

Finally, three years ago, my dentist in Amherst, Massachusetts told me the war was over:  I had lost. I'd already lost almost half my teeth to extraction and the ones that remained were beyond repair.

He told me I had two options:  dentures or implants.  Dentures were cheaper, but came with a guaranteed loss in quality of life.  Implants, though expensive, promised an actual improvement:  they would look better than my surviving teeth and there would be more of them, allowing me to chew with molars for the first time in years.

The downside?  The process would take at least two years and would involve multiple invasive procedures.  First, extraction of my remaining teeth, then insertion of screws in my jaws, then months of healing, then attachment of implants.  Et cetera.

"Have you been diagnosed with a fatal disease that will kill you in less than two years?" my dentist asked.

"No," I replied.

"Then I advise you to get started."

But I didn't.  The whole procedure just seemed too awful.

Three years passed.  Then I lost a visible tooth near the front of my mouth.  Now there was no hiding my condition. I wondered if advances in technology had made the implant procedure less onerous.  I did research online.  I found a national implant franchise that promised new teeth in a single day. Sounded too good to be true.  But the more I learned, the less inclined I was to commit to a national franchise:  I didn't want to give my mouth over to the equivalent of a fast food restaurant chain.

I kept looking.  Then I found University Associates in Dentistry.  I spent days on the UAD website, reading about Dr. Baer and Dr. Marcus, and about the new procedures in which they were leaders in this area.  I read reports from many patients who'd received implants at UAD--yes, in a single day--and I read many of the papers Dr. Baer had written.  He trained other dentists in the new technology.  He did not merely attend national and international conferences, he was a featured speaker.  Despite the inconvenience of the Chicago location, I decided to go ahead with UAD.

It may have been the best decision I ever made.  I flew to Chicago for a free consultation, to see if my jaw structure made me a viable candidate for one-day implants.  CAT scan and digital X-ray showed that I was.  I returned three weeks later to get the job done.

Between 8 a.m. and 4 p.m.--eight hours during which the most discomfort I felt was the prick of the novocaine needle--I had my remaining 19 teeth extracted and a full set of upper and lower implants installed.   These are temporary:  designed to last up to a year.  Before the year is up, I'll return to have the temporaries replaced by permanent teeth. Frankly, the temporaries are so much better than what I had, I'll have to remind myself to go back. They look good, they feel good, and they are fully functional.  After three months on a soft diet (i.e. hamburger instead of steak) I'll be able to eat anything without discomfort.

I recently appeared on the "Today" show on NBC to discuss the book I'm writing about Sarah Palin. I did the interview live, from Alaska, at 3:45 a.m. Alaska time.  Even at that hour, I'm told my smile was dazzling.  (First time I'd heard that in more than twenty years!)  When the interview was over, I went to a local diner and ate a full breakfast of bacon, eggs and hash browns.

My implants have brought me renewed confidence in my appearance and renewed energy in my work and social life.  And the one-day extraction and installation was amazing.  My wife couldn't understand how implants could be inserted the same day 19 teeth were pulled.  Dr. Baer and Dr. Marcus took the time to explain.  They're not just my dentists now, they're my friends.  Everyone at the UAD office is not only a skilled professional, but so cordial and welcoming that a patient feels instantly at ease.

There was no general anesthesia, just enough benzodiazepines to cause drowsiness. I actually slept through most of the extractions, but was instantly awake and alert when it was time to move on to the insertion of the implants.  A lot of my friends still don't believe me when I tell them how easy it was to say goodbye to my rotting old teeth and to welcome a full set of implants.  All in eight pain-free hours! I ate soup for dinner and slept for eight hours with no discomfort.  I flew home the next day, eating a croissant for breakfast and pasta that night.

At UAD you're assured of being in the caring and capable hands of Dr. Baer and Dr. Marcus.

I'll forever be grateful to the wonderful people at UAD."

Joe McGinniss Joe McGinniss August 18, 2018

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I could not be more pleased…

"I could not be more pleased with my new full set of lower teeth and with the extreme kindness and consideration shown me by everyone at UAD. The work itself did take time, but at no point did I sense it would be completed before I was entirely satisfied in every last detail. The procedure, to create an entirely new lower denture, began with two implants, expertly and quite painlessly fixed in place by Dr. Baer immediately following the removal of my remaining two teeth. Then came the healing process and, finally, the fitting of six permanent, well-contoured front teeth that hinge a carefully fitted, removable set of back teeth, molded to follow the slope of my recessed jaw bones. For all of this detailed fitting and recontouring, until both fit and look gave the natural appearance I so wanted, I thank the great skill and quiet persistence of Dr. Martin Marcus.  Were it not for his patience and his ability to customize teeth well beyond the standard denture, I would be not be the very happy lady who now writes this.  Dr. Marcus, I should add, has been my dentist for more than 30 years, and never once has he failed to live up to my high expectations."  

C.B. C.B. August 18, 2018

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I can say without reservation that we’re in good hands.

"Hello Chicagoland!  Anyone out there who is simply seeking/in need of the BEST oral and cosmetic care, this message is for you.  Consider hiring Dr. Marcus, Dr. Baer and the UAD Team to be charge of your dental health.  You would indeed be fortunate to be their patient.  My husband and I have been in their care for 10 years plus and I can say without reservation that we're in good hands.  In May of 2011, my husband was involved in a serious accident that required extensive dental repair as part of his recovery.  We were blessed (let me count the ways) by their professional skills.  If you are one who is timid about going to the dentist for "scary" reasons like root canals, oral surgery, etc., fear no more.  They educate you so that you understand what to expect and the process goes smoother than you could ever imagine.  Bottom line: not only are they experts in their profession, but they are compassionate and supportive everyday people...like have a fantastic cheerleader team!  Go for it!  It'll be a dental experience that you can't keep a secret, but like my husband and I, you'll want to spread the good news around town. "

T. Williams T. Williams August 18, 2018

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I am so impressed…

"I know I already dropped you a line to thank you for your referral to Dr. Delfs, but I wanted to follow-up and give you further and specific feedback on my experiences there. As you know, our first visit with Dr Delf's was exceptional for Von. I have since followed-up and gone in as a patient myself. I am so impressed with Dr. Delfs' abilities to do dentistry as well as diagnose problems and propose solutions to fix them.
In addition to her skills, her support staff is the best, better than any other healthcare office I have experienced. Her staff member that handles the insurance has done so much research to help me best utilize my benefits. She is more knowledgeable than any other person in her field that I have met. I just had a cleaning last week with her hygienist and it was the best cleaning I've EVER had. She too, is excellent in her abilities - thorough, gentle and knowledgeable."

Deb Deb August 18, 2018

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I would recommend them in a Chicago minute

The University Associates are a quality dental group, and Dr Marcus is an extremely skilled practitioner. I find the most important quality in a dentist is trust - that you can trust them to do an excellent job, and that you can trust them to not do unnecessary work. The team at UAD, and Dr Marcus and Kathy in particular, have proven them to be diligent and trustworthy partners in dental hygiene. I would recommend them in a Chicago minute.

Kenneth D. Kenneth D. August 18, 2018

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Dr. Baer Was Great

"Dr. Baer gave me an implant to replace a crown. My dentist at the practice recommended the implant in lieu of having another crown (this would have been my 3rd from a childhood accident). I hate going to the dentist but Dr. Baer was great. He scheduled  number of appointments with me to check on my progress and he was friendly, quick, efficient, and very professional.  The implant is one of my two front teeth and when it came back from the lab he insisted on sending it back because he felt it could be a slightly better match for my other teeth; he also had me use whitening strips during my waiting period for my other teeth to make sure I would have a near perfect match. The implant would have probably passed without anyone noticing but he was right and the small changes made the implant perfect.  I would have no problems returning to him and recommending him to someone else."

Henrika Henrika August 18, 2018

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Highly recommend

The dentists here are professional, keep up with the latest best practices, and are trustworthy. Highly recommend.

Google User Google User August 18, 2018

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Absolutely top-notch dental work

Dr. Marcus, Dr. Baer, and the rest of the staff at University Associates in Dentistry provide absolutely top-notch dental work. Dr. Marcus is a perfectionist in every sense of the word. I can honestly say that I would not change a single thing that he did after my teeth were damaged in a hockey game. He knew exactly what needed to be done and kept me informed throughout the entire process. In addition, the staff is extremely friendly, and I have yet to wait longer than 10 minutes in the reception area. I came to Dr. Marcus because I heard that he was the best cosmetic dentist in Chicago, and I have not been disappointed at all.

Google User Google User August 18, 2018

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This is the best dentist office ever!

This is the best dentist office ever! I have been a patient of Dr. Marcus at University Associates in Dentistry for the last 15 years and I wouldn't think of going anywhere else. Dr. Marcus and his team take a genuine interest in your needs. They are extremely friendly, professional and go out of there way to make you feel comfortable. The UAD office is beautiful with state of the art equipment and very clean. I HIGHLY recommend University Associates in Dentistry.

Google User Google User August 18, 2018

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Relaxing afternoon at the dentist!

Relaxing afternoon at the dentist! Really. Dr Marcus corrected a worn cusp with composite--no local needed and pain free. Following this procedure I had one of the most thorough cleanings ever. After a really stressful week at work, I told Dr Marcus that this was the most relaxing afternoon I had experienced in some time--sad commentary on my professional life but a resounding endorsement for the pros at UAD. A very well run front office, helpful scheduling assistants and timely insurance filing rounded off an excellent first visit. I'll be back!

Google User Google User August 18, 2018

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I can’t began to thank you enough for all you did for me.

"I can't began to thank you enough for all you did for me.  It was so kind of you to see me for Dr Baer.  I truly appreciate all the time you spent with me and wanting everthing to be perfect.  I feel so relieved knowing you took care of this process and knowing it was done correctly.  It has been a long, painful 2 years since my accident and I can't wait until I can smile again.  Thanks you so very much for all you did to help me!
I will send you a picture of my new smile

L Duncan L Duncan August 18, 2018

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The UAD patient experience for me is always exceptional…

"UAD/Dental Implant Institute of Chicago provides excellent dental services. I have been a patient there since 1998 and have received a broad range of services over the years - including dental implants.  The UAD patient experience for me is always exceptional in that Dr Martin Marcus and his staff always place the patient first.  Dr Marcus' work ethic is like none that I have ever seen.  In a word, he is incomparable.  I highly recommend this practice, including its dental hygienists who work with Dr Marcus to help prevent dental problems." 

Suzanne Suzanne August 18, 2018

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I could not be more pleased…

"I could not be more pleased with my new full set of lower teeth and with the extreme kindness and consideration shown me by everyone at UAD. The work itself did take time, but at no point did I sense it would be completed before I was entirely satisfied in every last detail. The procedure, to create an entirely new lower denture, began with two implants, expertly and quite painlessly fixed in place by Dr. Baer immediately following the removal of my remaining two teeth. Then came the healing process and, finally, the fitting of six permanent, well-contoured front teeth that hinge a carefully fitted, removable set of back teeth, molded to follow the slope of my recessed jaw bones. For all of this detailed fitting and recontouring, until both fit and look gave the natural appearance I so wanted, I thank the great skill and quiet persistence of Dr. Martin Marcus.  Were it not for his patience and his ability to customize teeth well beyond the standard denture, I would be not be the very happy lady who now writes this.  Dr. Marcus, I should add, has been my dentist for more than 30 years, and never once has he failed to live up to my high expectations."  

C.B. C.B. August 18, 2018

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I can say without reservation that we’re in good hands.

"Hello Chicagoland!  Anyone out there who is simply seeking/in need of the BEST oral and cosmetic care, this message is for you.  Consider hiring Dr. Marcus, Dr. Baer and the UAD Team to be charge of your dental health.  You would indeed be fortunate to be their patient.  My husband and I have been in their care for 10 years plus and I can say without reservation that we're in good hands.  In May of 2011, my husband was involved in a serious accident that required extensive dental repair as part of his recovery.  We were blessed (let me count the ways) by their professional skills.  If you are one who is timid about going to the dentist for "scary" reasons like root canals, oral surgery, etc., fear no more.  They educate you so that you understand what to expect and the process goes smoother than you could ever imagine.  Bottom line: not only are they experts in their profession, but they are compassionate and supportive everyday people...like have a fantastic cheerleader team!  Go for it!  It'll be a dental experience that you can't keep a secret, but like my husband and I, you'll want to spread the good news around town. "

T. Williams T. Williams August 18, 2018

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I am so impressed…

"I know I already dropped you a line to thank you for your referral to Dr. Delfs, but I wanted to follow-up and give you further and specific feedback on my experiences there. As you know, our first visit with Dr Delf's was exceptional for Von. I have since followed-up and gone in as a patient myself. I am so impressed with Dr. Delfs' abilities to do dentistry as well as diagnose problems and propose solutions to fix them.

Deb Deb August 18, 2018

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Dr. Baer Was Great

"Dr. Baer gave me an implant to replace a crown. My dentist at the practice recommended the implant in lieu of having another crown (this would have been my 3rd from a childhood accident). I hate going to the dentist but Dr. Baer was great. He scheduled  number of appointments with me to check on my progress and he was friendly, quick, efficient, and very professional.  The implant is one of my two front teeth and when it came back from the lab he insisted on sending it back because he felt it could be a slightly better match for my other teeth; he also had me use whitening strips during my waiting period for my other teeth to make sure I would have a near perfect match. The implant would have probably passed without anyone noticing but he was right and the small changes made the implant perfect.  I would have no problems returning to him and recommending him to someone else."

Henrika Henrika August 18, 2018

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UAD received a wonderful patient review!

Dr Marcus and his team really care about their patients. The customer service is extraordinary. I highly recommend this place for any dentistry service.

Claudia V. Claudia V. June 25, 2014

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You saved me by going above and beyond the call of duty.

Dear Dr Baer, Your team takes customer service to a championship level! Regenia, Lisa and Cheryl need to receive the MVP for employees who are angels on disguise! You are the miracle worker and will go to heaven for helping me and others! You saved me by going above and beyond the call of duty. Hugs, M Applegate

M Applegate M Applegate June 27, 2013

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I’m Very Impressed With This Practice.

I'm very impressed with the practice. The staff is very friendly and helpful. The decor is beautiful and inviting. I also enjoyed listening to the music as I waited for my daughter to receive her dental services. I would highly recommend University Associates in Dentistry.

Jill Heller Jill Heller May 23, 2013

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THANK YOU DR. Marcus.

"My 12 year old son experienced severe trauma to his upper teeth and face. After a vist to ER we were left with instructions to meet wiht no less then 5 specialists (Endontics, ENT, Oral Surgeon, Ortho, etc) with one guiding our way. We were extremely stressed and confused as to what to do. We needed a quarterback. One call to Dr Marcus changed all that. He patientlly talked us through what we needed to do and referred us to the quarterback we needed. He did this without ever meeting us or asking for any form of payment whatsoever. Dr Marcus did not treat me, but he absolutley guided us at a time in need. THANK YOU DR. Marcus."

March 6, 2013

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I feel truly lucky to be Dr. Baer’s patient

I feel truly lucky to be Dr. Baer's patient. Within less than a year, I had a tooth pulled out, an implant, a crown on another tooth, and a filling in a difficult spot -- all done by him. I think he is a much better specialist precisely because he hasn't narrowed his specialization as other dentists regularly do. This allows him to approach his patients' dental idiosyncrasies holistically. While other dentists I've seen in the past tend to exaggerate the problem in order to make you realize how good they are at fixing it, Dr. Baer never boasts. He does not need to -- his expertise is obvious. Moreover, his is realistic, down-to-earth, with a good sense of humor.

The staff at UAD is wonderfully competent. No false smiles to cover omissions. No long waiting. They really seem to know how to schedule. Everyone is behaving naturally and their main concern is doing a good job. On top of all that, while UAD is not cheap, they seem to by slightly cheaper than other good dentists in the same area.

Katia M. Katia M. September 25, 2012

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I just can’t say enough nice things about UAD

I have a MAJOR dental phobia, in addition to being blessed with not so great genetics and thus not so great teeth.  I originally went to UAD over a X-mas holiday years ago as I had lost a tooth and my current dentist  was out for the holiday, and I couldn't find anyone else to see me.  I was in pain and in a panic - and Dr. Marcus saved the day.  I went back until I lost my dental insurance, saw no one for a couple of years (not good) and have just started going back again on a regular basis this year now that I have dental insurance under my husband's health plan.  Once again they are working with me to fix my variety of dental issues.
True, it is not cheap, but it is SOOOO worth it.  I have seen Dr. Marcus and two other dentists there, and everyone is kind and patient with me and my phobia... they've probably seen me crying and about to hyperventilate on several occasions, but they work with me on my issues, go at my pace, are very gentle and do a damn fine job too.  Unlike other dentist's offices I had experienced, I have never been mocked or teased or even looked at funny when I burst into tears or ask them to stop because I feel panicky.  They are so good...
I could go on and on - I just can't say enough nice things about UAD and their entire staff. Major thumbs up in my book.

Cherish V. Cherish V. September 20, 2012

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Done To The Highest Standards

Dr Marcus did a fantastic job on my two front teeth that had had root canals done some time ago and did not look well. Not only he was able to save them (I thought a crown is the only way out) but most importantly he made them look beautiful and match the other teeth. He bleached them from the inside and applied a filling so well you can't tell whether there was anything done to them - the teeth look perfectly healthy and natural. Dr Marcus' work is always done to the highest standards and complete customer satisfaction

Er Ge Er Ge July 30, 2012

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Dr. Marcus is definitely worth checking out

Been going to UAD for about 5 years now after I started randomly grinding my teeth. My godmother's referral got me in for some "emergency" work to handle that minor issue quickly and I signed on to be a regular client ever since.
Dr. Marcus kills it and, unlike past dental experiences, doesn't make me feel guilty for not doing things with my teeth and gums perfectly. Two examples:
"I should floss more huh?"
"Yes, but ease into it."

"Do I *need* X-rays?"
"Yes, but you can always wait 'til next time."

Knock on wood, I haven't had any problems since so I can't speak to the other services, but if you're in the City and confused by the options (I swear there's a dentist on every corner these days), Dr. Marcus is definitely worth checking out.

Showing me the "before" picture from Duncan Keith's 2010 playoff "mishap" was a tad much though 😉 In any case, I hated the dentist more than anything until I started going to UAD

Padraic S. Padraic S. May 2, 2012

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Dr. Marcus and his team are absolutely wonderful

Dr. Marcus and his team are absolutely wonderful.  They are all completely professional and easy to talk to.  I originally went to get full on top veneers and Dr. Marcus was nothing but knowledgeable, kind and made me feel at complete ease.   One of the steps in my veneer process was a gingivectomy.  It sounds completely horrifying but with Dr. Marcus it was completely painless.  It is a process where they numb you up and re-shape your gums so that they look more symmetrical to your face.  I did not feel a thing - only a slight shot of Novocaine which is normal.  Given the amazing look of my new gums I decided not to go through with the veneers and Dr. Marcus could not be more understanding.  His goal is to make you look good.  He never pushes or rushes.

Lisa U. Lisa U. July 8, 2011


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